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Ene Corral

I am a marketing and business development professional with experience in delivering successful marketing strategies for client acquisition and retention. I have a passion for building engaged communities across different channels working with partners to amplify messaging. Ene's focus at Gymcatch is on growing and maximising strategic partnerships through business collaboration.

May 03
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3 step guide to cutting costs for your fitness business

By Fitness business management archives and news, Gym and studios, HIIT and group, Pilates, Yoga

As a fitness or wellness professional, you’re probably already feeling the squeeze of rising costs and the impacts this will have on your business. Looking at your financial health and planning for the months ahead will prove an invaluable exercise.

And although there are some critical costs or expenses that can’t be avoided, there are others that can easily be reduced and get you to start saving money, fast.

We wanted to share a guide that might help you save money and get your business into better financial health by cutting common costs or expenses without jeopardizing your business’ potential to grow. This isn’t about cutting corners – this is about making sure that every penny you spend is well spent. Here’s a practical guide to cutting costs and improving business in three As.

1. Audit

What are you spending, on what and why? Are there alternatives to any item of expenditure, are there items that you can eradicate by changing your internal processes?  On revenue, what are your attendance and cancellation rates, and how are your products and services performing?

Write down every process or cost associated with your business. Don’t restrict yourself to the obvious things. This is every expense, policy process. Think about cancellation policies, waitlist, communications, marketing, the operations of your business, the time you spend on different elements, your training and development. This is a deep dive into everything in your professional life.

Break down every detail of your business, no matter how small or no matter how long that expense has been in your business. Take nothing for granted and don’t pass off small costs. The accumulation of marginal gains goes straight to your bottom line.

2. Analyse

What are the little changes you can make to improve your profitability? These might all be small changes individually, but when you add them up, they can really make a difference.

The SCAMPER method will help you find the best and most innovative solution. SCAMPER is the acronym for (substitute, combine, adapt, modify, put, eliminate and reverse) and encourages you to improve existing processes.

Take your list of expenses and process and say for each of those and apply the SCAMPER options to each of them. Is there a substitute, can you adapt or modify it?

Is there something you use but you could use something less expensive? Do you use something which doesn’t actually pay for itself? Are you doing work that you could push back on your clients?

This table gives you an example of how to analyse the operations of your business:

3. Action

Now that you have worked out what savings you can make, is time to get stuck in with planning and work out how you will operationally manage your business so that your costs remain low, you reinvest where you need to, and simultaneously your efficiency runs high.

See this as a new opportunity to reinvent some of the things you do and bring added value to your customers. By connecting with your most loyal customers, they will be feeding you tons of great insight. Use this information to improve the way you communicate with your audience to truly connect with them and grow your community. Adding value will help you figure your niche and stay one step ahead of everyone else.

 

These are our top 5 tips for creating value for your customers:

  1. Make it easy for your customers to book and pay. Everyone dislikes a painful buying experience. Make this easy for them, and yourself and automate this. They will love getting notified and being able to have control over their class or appointment booking schedule.
  2. Leverage the power of customer testimonials. Make sure you reward your loyal few and fill their inboxes with discount codes and other incentives they can use to encourage them to invite friends and family.
  3. Make sure your customers hear from you, and often. Staying top of mind is an artform and you want to make sure your name pops to mind even at the dinner party. Give them access to free resources such as healthy tips guides, helpful facts and reminders, or an inspirational story.
  4. Create a VIP room. You can use Facebook to bring your most loyal customers together in a place where they can feel inspired and motivated, and hear the most up to date news from you. Add them to a priority list in your booking system too so that they get access to booking ahead of anyone else and can secure their spot!
  5. Do what you love. When you do the things you love you become more productive and motivated. Automating and delegating some of the boring admin tasks with software will enable you to do more of what you love and gain more time to engage more with your customers.

 

Once you have audited your expenses or costs and know the actions you need to take to make some savings, you’ll want to make sure your booking and customer management software is affordable and easy to use for you and your customers. That’s where Gymcatch can help you, get in contact with us today.

Apr 25
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Handling late cancellations for your fitness business

By Fitness business management archives and news, Gym and studios

In the fitness industry, last-minute cancellations are an unfortunate fact of life.  Therefore, it’s important that you not only factor cancellations into your budgeting and planning, but actively take steps to minimise the likelihood of last-minute no-shows.

However, the issue of cancellations delves beyond mere revenue loss. It involves proper communication with your members or clients, making it one of the most crucial yet sensitive aspects to address. At its core, this isn’t just about accounting; it’s also rooted in customer service, reflecting your business culture, values, and operational effectiveness.

We’ve all encountered scenarios like this: Rise at 5 AM, hastily dress, and arrive just in time for a 6 AM client session. As you check your emails a few minutes ahead, you discover an email from your 6 AM client, announcing their cancellation at 5:40 AM. A frustrating start to the day, right?

That’s why safeguarding yourself and your business through a well-defined policy is imperative. Now, depending on your business type—be it classes, semi-private training, or one-on-one sessions—variations in cancellation policies can be substantial. For personal training clients, a 24-hour cancellation notice, transmitted in writing from the client to the studio owner or trainer, often proves effective. Failure to provide a notice within 24 hours results in a charge—simple and direct.

In class settings, the spectrum widens. Some businesses allow cancellations within a window of 4 to 10 hours before the class without penalties. Exceeding this time frame could incur a minor fee ($5-$20), depending on industry norms. If cancellations extend beyond the permissible limit, several fitness enterprises impose a stringent “no-show” policy, billing participants $15-$30, or even more.

Though policies vary, establishing a cancellation policy is vital. Resist the temptation to be overly accommodating, especially when clients attempt to evade charges.

Handling late cancellations for your fitness business

Josh Leve, the founder & CEO of the Fitness Business Association (FBA) and SUCCEED! conducted research within the Fitness Business Association (FBA) member base and engaged with diverse fitness businesses to outline four strategies for discussing cancellations with clients or class participants.

The research concluded that fitness business owners should promptly integrate the below strategies when it comes to cancellation policies:

  • Set clear expectations: Clearly communicate your policy in every email communication, ensuring no ambiguity. By eliminating confusion about the policy, you preempt potential questions or challenges.
  • Emphasize professional integrity: Convey that the cancellation policy protects not only your time but also that of instructors. Stress that subjective judgment on cancellations would compromise professional integrity, promoting consistency.
  • Be transparent in communication: Provide clients with a concise explanation, framed in a courteous tone. Explain that the 24-hour cancellation policy safeguards your time, clarifying that uniform application ensures fairness and professionalism.
  • Provide flexible rescheduling: Display understanding and flexibility by allowing clients to reschedule canceled sessions within the week. This approach showcases client-centricity while maintaining business integrity.These examples reveal the sensitive nature of the topic. The goal is to avoid embarrassing clients and ensure private resolution of cancellation matters. Conversations of this nature should always remain confidential.

Remember, whether you operate from your home, a studio, or a gym, as a business owner, protecting your enterprise is vital. It’s never too late to implement a cancellation policy. If last-minute cancellations plague your business, it’s time to adopt a cancellation policy and safeguard your earnings. 

Cancellation strategies for your fitness business with automation

The truth is, last-minute cancellations and no-shows are the true challenges. These not only impact your revenue but also hinder the opportunity to fill vacant slots with new attendees.

Cancellations and no-shows may be beyond your control, but their effect on your business and morale is undeniable. Two core strategies can help:

  1. Encourage responsible behavior: Guide your clients to adhere to responsible scheduling and timely cancellations, reducing no-shows and cancellations.
  2. Mitigate financial risk: Protect your business from cancellations through upfront payment at booking and a well-structured cancellation policy.

Research demonstrates that businesses adopting upfront payment experience 40% fewer cancellations. Human psychology dictates that once payment is made, commitment increases. Despite potential concerns about card fees or admin tasks, the benefits far outweigh the drawbacks.

Consider automating tasks through booking software to enhance efficiency and reduce no-shows. Embrace proactive measures to diminish no-shows effectively.

Automating waitlists and refunds streamlines the process and promotes responsible behavior. While cancellations can’t be eradicated, clients adhering to a straightforward cancellation process enhance the odds of minimizing financial loss.

A comprehensive cancellation policy is a necessity for any business. Tailor your policy to your business’s nature and location. Ensure clients comprehend your cancellation and refund policies by incorporating them into the sign-up process, fostering understanding and commitment.

In the dynamic landscape of fitness, cancellations are a challenge, but not an insurmountable one. By embracing strategies to incentivize responsible behavior and adopting a robust cancellation policy, you pave the way for a smoother business journey. Don’t be apprehensive about setting firm terms—stringent policies underscore the value of your offerings, making clients appreciate the privilege of participation.

Integrating a cancellation policy is never too late. Streamline your operations and safeguard your business with Gymcatch’s online booking software and management system, customizing cancellation policies to match your business needs. Embrace these strategies, stay proactive, and keep cancellations from dimming your business’s shine.

Apr 25
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How to thrive as a personal trainer: What’s your niche?

By Fitness business management archives and news, Gym and studios

How do you ensure your job as a personal trainer is benefitting your clients and is highly rewarding for you, too? Here, FitPro, the largest organisation in the UK for fitness professionals, dives deep into how you can thrive – and not just survive – as a personal trainer.

Personal training is a career of early starts and late finishes. Let’s face it: it’s not just a job, it’s a lifestyle. It’s not unheard of for 50 hours spent at the gym to translate into 25 hours of actual personal training – there are often gaps between clients, even if you’re a whizz with the scheduling.

However, a savvy personal trainer will use this time well, getting the admin and client programming done and performing their own workouts. After all, personal training is a strenuous business. PTs must be robust and comfortable being on their feet all day, providing demonstrations of technique, which requires a lot of practice. Not to mention being sociable and energetic all day!

To be a successful personal trainer, you need to gain the right qualifications. Most courses begin with a Gym Instructor (Level 2) qualification, which gives you the basics, before moving on to the Personal Trainer (Level 3) qualification to upgrade your knowledge and coaching skills so you can work with people on a one-to-one basis. There are also specialist qualifications, some of which we will mention here. You also need to be insured, which is a legal requirement for a personal trainer.

So, let’s discover which type of personal trainer you are and how you can thrive in your chosen specialism.

There are many niches to explore as a personal trainer. If you can discern early on what type of coach you’d like to be – for example, working with special populations, athletes or aspiring beach bodies – you can concentrate on building a strong business model with specific skillsets gained through qualifications, plus a solid understanding of the area you’d like to work in. Let’s take a look at a few of those areas here and how you can thrive in them:

1. Special populations

Special populations are diverse. You may choose to work with pre- or postnatal women to facilitate a healthy birth, pregnancy and start to motherhood, or you may work with children to encourage a lifelong love of exercise. Perhaps providing disabled people with training opportunities that support a healthy life is what moves you, or you may choose to work with the ageing population, helping elderly people to enjoy activity in their later years and reap the benefits it brings. Alternatively, you may wish to support those who have been ill or injured, working on a referral basis with other professionals to help clients return to doing things they enjoy. Each avenue offers unique challenges for you.

To thrive as a special population’s personal trainer, you should:

  • meet your client where they are – at their current level of ability – while planning progressive, smart training programmes to aid their development
  • build trust – being patient, a great communicator and having the ability to inspire will help you to build trust with your client
  • know your onions when it comes to your client’s specialist area. Do your homework – but don’t overstep the mark. Refer back to other professionals if you need to
  • build a support network around yourself – having other health professionals you trust and can refer out to gives your client a wider scope of treatments and solutions.

Useful qualifications for a personal trainer working with special populations include Level 3 Exercise Referral; FAI; ViPR Active Ageing; ViPR Kids; and Pre- and Postnatal.

2. Sports specific

Whether you work with elite, semi-professional or recreational athletes, as a sports-specific PT you will be tasked with finding the margins that help make the difference between winning and losing. You’ll need to work well with other team members, such as coaches, managers and physios, to collectively create the ultimate grounding for success.

To thrive as a sports-specific PT, you should:

  • support your client to fulfil their athletic potential, strengthening movement patterns and energy systems that are particular to the sport and athlete
  • be able to work in conjunction with other professionals to create a team around the athlete
  • perform a lot of research into the specific sport you will be coaching athletes for, along with its movement and energy requirements
  • remain up to date with the latest scientific research
  • learn the skill of planning training blocks to work with the sporting calendar and competition needs
  • build trust and rapport with your athlete to create a successful programme.

Useful qualifications for a sports-specific personal trainer include strength and conditioning courses; Olympic weightlifting courses; and SAQ courses.

3. Body transformation

The primary goal of a body transformation PT is to help their clients look better. However, achieving aesthetic goals also increases people’s confidence, self-esteem and self-worth, as well as improves fitness and health. Achieving a weight-loss goal may also help a client to feel mentally stronger and improve classic health markers, such as the risk of heart problems and diabetes.

Once clients achieve their targets, body transformation coaches can progress their clients’ achievements further, for example, building and sculpting muscle or reducing body fat.

To thrive as a body transformation PT, you should:

  • understand muscle anatomy, and how to isolate and train target groups in a variety of different ways
  • understand metabolism and how to provide clients with the best nutrition plans to achieve the transformation
  • help and support clients to change their behaviours so they can make long-term, sustainable changes
  • be brilliant at motivation, to enable clients to remain engaged with their programme
  • be able to market yourself in a visual way to demonstrate the outcomes your programmes can achieve.

Useful qualifications for a body transformation PT include nutrition courses; behaviour change courses; and weight management courses.

4. Health and performance

Working as a health and performance personal trainer is great for those who want to help improve their clients’ health and fitness, feel stronger and fitter, move better and enjoy a more active lifestyle (often without pain or discomfort) – from playing with the grandkids to getting outside for long hikes and everything in between. Health and performance PTs will also work with clients who are recovering from injury or illness and feel they need some extra help to get them to where they want to be.

To thrive as a health and performance PT, you should:

  • understand human movement and, therefore, be able to identify and address movements and systems that require improving
  • be able to progress and regress exercises in creative ways to suit the needs of each individual client – one size does not fit all – finding bespoke ways to help clients overcome their barriers with confidence
  • bring a fun element to your functional training
  • be able to communicate with clients honestly and clearly, explaining the complexities of the human body in a way a client can understand.

Useful qualifications for an HPC include Biomechanics Method; Pain-Free Movement Specialist; ViPR LMT1 and 2.

Whatever your choice of specialism as a PT, it’s important to keep moving forward, adding to your skillset and reviewing your knowledge. Read more about FitPro’s courses here.

 

 

 

 

Apr 25
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Personal trainer

Switching to Gymcatch: some answers to common questions

By Fitness business management archives and news

Switching to Gymcatch is super easy for both; you and your customers. We have helped many fitness professionals make the switch with ease so that they can do more of what they love. Here are some of the most common questions we get asked. 

I don’t want to pay for two systems at once. When do I start paying?

Gymcatch is free for the first month so you have a full month to transition from your old system. If you need longer to transition, just speak to our team who will be able to help you. We don’t want you to be paying until you’re ready!

Is it easy to move my clients over to Gymcatch?

Yes we make it easy for you to import your client base, to create accounts for your clients and for clients to create their own accounts and find you on Gymcatch.  Switching to Gymatch is super easy, there are step by step guides for whichever route you want to use.

Do you have support?

Yes we have live support during office hours and you can book an appointment with our team at any time.

If clients have pre-paid on my old system, can this be reflected in Gymcatch?

Yes, if you have clients who have bought memberships or blocks (or any other product) from you, you can add the equivalent product to their account on Gymcatch. Then when they log in, they’ll see that service there.

How long does it take to set up my Gymcatch account?

Setting up on Gymcatch can take as little as few minutes depending on how the complexity of your business model. If you have a busy schedule and lots of different pricing structures it will take a little longer but even the most complex businesses should be up and running in an hour or so. And if there’s anything you’re struggling with we have set guides for all our features, and a support team ready to take your questions.

How can Gymcatch do what I need for so much less than my old system?

We’ve got a different business model to many of our competitors. We’re priced so that basically any independent fitness and wellness business can afford to use us. Please visit gymcatch.com/pricing for pricing information.

We would rather have more customers paying less whereas more expensive systems concentrate on serving a smaller number of businesses who can pay more.

We don’t compromise on core functionality though. So you get native mobile apps and all the core features an independent fitness and wellness business needs.

But what we don’t offer are features that only a small percentage of our customers will use. But for the core features for you and your clients that has everything you need – we’ve got it covered.

So our pricing isn’t a catch with either an inferior service or hidden charges down the road, we just want to keep our prices low and serve a bigger part of the industry.

What if I decide Gymcatch isn’t for me?

First of all we’d recommend giving it time. We don’t necessarily do everything exactly as you are used to and exactly like your previous system does. Sometimes we find that clients don’t realise just how much functionality Gymcatch has when they can’t see it straight away. So check our feature demos and with our support team who can help.

If after all, though, you decided Gymcatch isn’t the right fit for you, then you can cancel any time. There’s no tie-in or minimum contract left.

Ready to switch? Let us help you run your business! Gymcatch is free for the first month so you can test all its features and functionality. Start saving time, money and increase your revenue!

If you want to start saving time, money and increase your revenue check out our fitness and wellness booking software for more information.

 

Mar 08
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International Women's Day

International Women’s Day fitness heroes

By Fitness marketing and social archives and news

We’ve gathered some of our favourite fitness and wellness heroes for you who live and inspire by doing it their way.

International Women’s Day is a great excuse for us to pay tribute to the women empowering other women through fitness and wellness. Our fitness and wellness heroes come from all over the world, they lead, influence and inspire in different ways, but the one thing they have in common is that special ability to motivate others.

This years’ International Women’s Day campaign #BreakTheBias celebrates a world free of bias, stereotypes, and discrimination.

We’ve gathered some of our favourite fitness and wellness heroes for you who live and inspire by doing it their way.  Also visit our fitness and wellness booking software page for more information.

  1. Kayla Itsines

Kayla is an Australian Personal trainer, co-founder of @SWEAT and creator of the Bikini Body Guide (#BBG). She has made a name for herself in the fitness industry with championing body positivity and the release of #BBG, a 12-week programme with its own hashtag.

Her SWEAT app alone has amassed over 30 million downloads according to Techcrunch with over a million people using it on a monthly basis.

Kayla joined the body positivity movement very early on helping women recognise that everyone is unique and that there is more than one path to health and happiness.  She has been helping millions make health and fitness a part of their life and currently has one of the largest fitness communities out there.

  1. Brittne Babe

Former track athlete and now queen of home workouts, Brittne has helped thousands of women with her no excuses approach. In the past 10 years in industry, Brittne has partnered with STRONG by Zumba, Gymshark and Women’s Best to name a few. She launched an online 21 Day Challenge and the Brittcamp.

Brittne is an influencer who has gained her name due to her very impressive fitness skills. She showcases this well on her YouTube channel giving tons of inspiration for easy-to-do yet effective home workouts.

  1. Natacha Oceane

Youtuber and fitness influencer from London, Natacha has made a name for herself with the release of her science-based training guide, CUT, which has become very popular among her followers. She has now released 4 guides since.

Natacha makes plyometrics look super easy and shares her training routine including recipes, daily. The combination of her exercises has many benefits such as stimulating metabolism and increasing strength.

Last May Natacha donated all her May’s YouTube ad revenue to support causes fighting racism.

  1. Davina McCall

Former Big Brother UK presenter, Davina has been showing off her age-defying body across social channels with workout videos and recipe ideas. Her goal is to encourage everyone in the UK to be healthier and more active whilst having fun.

Over the past few years, Davina has become a UK fitness influencer and has gone to launch Own Your Goals. Most recently she announced a partnership with @Actionmedres for her charity ride Davina’s Big Sussex Bike Ride this July, raising money for sick babies and children.

  1. Cassey Ho

Creator of Pop Pilates, a fusion workout consisting of highly-focused movements, Cassey has helped over 5m people transform their bodies online. These days Pop Pilates has become a global sensation and has one of the largest fitness communities out there.

Her mission to get people stronger hasn’t changed since she launched her YouTube channel and she has been claimed to modernise Pilates, making it truly accessible to everyone following her.

  1. Cat Meffan

Ex-gymnast and dancer now turned yoga teacher, Cat first launched a fitness and travel blog named Imperfect Matter before launching My Soul Sanctuary. My Soul Sanctuary is a platform to inspire yoga practice and personal growth where she shares daily affirmations or mantras and yoga poses.

She has had collaborations with some big fitness brands including Nike, Sweaty Betty and Zico Coconut Water.

  1. Tara Mia Simich

Founder of The Jungle Body a global movement-to-music company offering a range of soul-igniting and beat-driven fitness programmes for everyone in 20 countries around the globe. Tara became addicted to group fitness whilst living in New York and attending fitness classes. On her return to Australia, she was determined to create a fun and sweat workout programme and Konga was born.  A total of eight programmes have since then been created The Jungle Body’s mission is to empower women to feel good about themselves.

  1. Rachael Brathen

Originally from Sweden, Rachael attended her first meditation retreat at age 18. From there she continued visiting yoga studios very week looking to get rid of some the begative memories from childhood.

She then went on to found in 2010 the Yoga Girl®. A movement looking to provide support for healing and expand self-love. The Yoga Girl culture is to allow each person to be who they truly are and it has now a vast community of dedicated practitioners from all over the world.

  1. Charlee Atkins

Charlee is a New York City-based fitness expert, certified by both ‘Certified Strength and Conditioning Specialist’ and ‘Certified Functional Strength Coach’. Her time at SoulCycle led her to set up Le Sweat, and what initially started as a fitness blog quickly evolved into a community of fitness enthusiasts.

She inspires thousands of people to move daily through motivational posts and informational videos. In 2020 she launched Le Sweat app TV.

She has been featured in top magazines such as Women’s Health, Cosmopolitan and Men’s Health.

  1. Wendy Ida

Wendy pushes the standard to prove that age is just a number. At 65 years old she holds two Guinness World Records, one for the Oldest Active Instructor and the other for the most burpees in one minute, a whopping 37.

However, Wendy didn’t start her fitness journey until she reached 43 years of age in a quest to lose weight and overcome a past abusive relationship. Today she holds an incredible record with top awards at NPC Body Building and Figure Championships.

  1. Svava Sigbertsdottir

Icelandic-born Svava is an advocate that if you want things to happen, you must step up and make it happen. She released The Viking Method after trying many different fitness concepts and realising that a combination of them all would give her the lean tight body she was after.

For Svava however is not about looking a certain way but rather feeling confident, powerful, agile, strong and quick. A bold warrior at heart, Svava brings her Viking roots to her training and encourages people everywhere to show up for themselves.

  1. Brooke Siler Pilates

Author of The New York Times’ best-seller The Pilates Body and creator of Tensatoner™️. Fitness trainer to the stars include supermodels Kate Moss, Liv Tyler and Amber Valetta.

Brooke is at the forefront of the Pilates community having trained with protégée Romana Kryzanowska at Drago’s Gym in New York.

  1. Nadia Alkoc

Zumba®️Jammer and personal trainer, Nadia brings great energy to her social media accounts with her vibrant style flying the flag for all Zumba enthusiasts in Scotland and beyond.

  1. Claire Burlison

Founder of one of the biggest fitness concepts in the UK, Clubbercise a dance class with neon lights and uplifting club anthems.  Claire set up her business in 2013 and what started with 2 friends now has around 100,000 people train every week to the biggest and best dance tunes.

Claire is an inspiration to all those women out there who start a business from scratch and have the vision and determination to make it a success.

  1. Rachel Holmes

Group fitness educator and presenter, choreographer, coach and mentor. With over 30 years in the fitness industry, Rachel helps fitness professionals build a successful business and teach amazing fitness classes. Rachel has released over 50 instructional DVDs and many fitness programs for the fitness industry.

Rachel’s extensive knowledge in both the applicable fitness world and the operational aspect of growing a business means that she can be a valuable resource for anyone looking for the next steps.

For more information on our dance class management software and how it can help your yoga, pilates, dance or personal training business. Get in contact to book a demo or start a free month.

 

dance class management software

Feb 02
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Thinking of scaling up your fitness business online?

By Fitness industry archives and news

Launching an online fitness business is a super effective way to scale up your operation quickly and reach out to more clients. However, this can be a daunting prospect for most as they can feel a little overwhelmed trying to catch up with this ever more popular online revenue stream.

Many fitness professionals are still attached to costly group-ex format licence fees that do not allow them to invest in their own online booking software. Others may lack the know-how or confidence to run online fitness classes as an effective business proposition. And many don’t have the flexibility to choose how or where they teach as their current programme’s limitations.

Technology today means you can download an app to help you structure your classes and deliver a killer workout from anywhere in the world, whether that is live, virtually or on-demand.

“Creating premium digital content takes time and can be very expensive. We are on mission at SH1FT to make digital first solutions for fitness instructors looking to launch or expand their business online. SH1FT instructors are fully supported to create their digital presence and teach where, when and how they want,” says Will Brereton, Founder of SH1FT.

 

How to use tech to improve your fitness services

With the environment now stabilizing, fitness instructors are breathing a welcomed sigh of relief as they have had to adapt to so many changes fast in the past few years. There is a number, however, perhaps the most engaged online or who have been running that online experience for longer, who are now looking at how they can use tech to access data to improve their services and take their business to the next level. 

In his latest podcast, Will says “your customers expect to be able to use your products your services in a variety of ways, both offline and digital. So we know that digital fitness is here to stay, and that it will form part of what your consumers are looking for.”

However, if you’re one of the many instructors that’s found maintaining momentum with your digital teaching difficult, you are in good company.

SH1FT is working with Gymcatch to provide group instructors with the tools they need to take bookings, payments and manage their business in the most cost-effective way.

What is SH1FT?

SH1FT is the brainchild of Will Brereton who wanted to build a global community of Group Fitness Instructors that strive to create ‘fitness for life’ so that their class goers can feel great at any age, with anybody. SH1FT is founded on three main values:

TRAIN SMARTER, NOT HARDER: Hard work doesn’t have to be hard on your body. We use smart, safe and simple progressions to ensure that all levels of fitness can be catered for in a single group.
FITNESS FOR LIFE, NOT JUST FOR SUMMER: We believe fitness is about feeling great in your own skin…for the long term!
FOR ANYBODY, WITH ANY BODY: We create workouts that are non-intimidating, simple and inclusive (not to mention fun!).

SH1FT has created a collection of Group Fitness formats that Instructors use to teach live, online, and blended classes. Each workout is taught using their own market-leading App which automates the boring stuff (saving huge amounts of time and money) and gives Instructors an easy and fast way to customise workouts that are unique to them. Instructors are empowered to deliver engaging, personalised fitness classes where, when, and how they want – with zero restrictions.

Jan 10
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Online marketing tactics for fitness businesses

By Fitness business management archives and news

In the ever-evolving landscape of fitness and wellness, establishing a powerful online marketing presence has gone from an option to a necessity. As digital screens continue to capture more attention, the process of employing strategic online tactics becomes a pivotal aspect of success. In this article, we navigate through a diverse array of online marketing strategies to empower your fitness business.

Steps to successful online marketing for your fitness business

Creating an impactful online marketing presence is vital for fitness and wellness professionals. As digital the fitness industry becomes increasingly digitised, understanding effective online strategies is without parallel.

Today, Google commands a massive online presence, but it’s social media that claims the majority of people’s time. Over 4 billion individuals possess social media accounts, spending an average of 1 hour and 15 minutes online daily. Major platforms such as YouTube, TikTok, Facebook, and Instagram are facilitating content creation and sharing, opening doors to expansive paid and organic advertising opportunities for brands. Let’s take a closer look.

Building blocks for a successful online fitness business 

A solid marketing foundation hinges on a clear comprehension of your brand identity. Your messaging should encapsulate your values and set you apart within the fitness landscape. Personalization is the key to resonating with your audience, illustrating the tangible benefits your services offer. Authenticity in messaging fosters motivation and shapes purchasing decisions. For example, highlighting that you are a working mom who understands the complexities of fitting exercise around a busy home life, and portraying this messaging to your audience.

  1. Leveraging the power of social proof

Credibility is the foundation of effective marketing, and social proof acts as the anchor. Elevate your messaging with genuine customer testimonials and harness the support of your thriving social media community. Garnering testimonials with proper permissions and encouraging social media follows nurtures engagement, bolstering your reach and reinforcing your reputation.

  1. Mastering Search Engine Optimisation (SEO)

A robust search engine presence is non-negotiable in the quest for online discoverability. While constructing a fully optimized website demands effort and time, explore options like an SEO-optimized page furnished by your booking system. Regular content updates and adherence to Google’s ranking criteria amplify your online presence.

  1. Embracing the paid digital advertising

Paid advertising on platforms like Facebook and Google offers a laser-focused avenue to reach your target demographic. Tailoring campaigns based on demographics and interests accelerates visibility. Grasping the fundamentals of campaign management empowers you to execute effective campaigns independently.

  1. Continual strategic testing

Innovation thrives on experimentation. Begin with controlled tests to unearth strategies that resonate with your audience. Data analysis guides refinement, ensuring resources are directed toward tactics yielding optimal outcomes.This may sound complicated, but it could be as simple as taking a look at your social media in-app analytics and figuring out trends.

  1. Expert assistance

For those seeking professional guidance, local marketing agencies provide invaluable support, especially in deciphering intricate technical aspects. Their expertise fine-tunes your marketing strategy, optimizing returns on investment.

Unveiling insights through data

Digital marketing’s chief benefit lies in the wealth of data it offers. Real-time access to your channel’s performance and audience behavior enables precise evaluation of content success. Analyzing this data before constructing your next marketing plan is a prudent approach to refining your strategies.


The power of video marketing

TikTok has exceeded 1 billion users, ranking as the 7th most popular social network in 2021. Facebook and YouTube hold strong positions atop the popularity charts. With over 500 million daily viewers on Facebook and an impressive 84% of individuals affirming their propensity to purchase products or services after watching videos, video marketing emerges as a compelling strategy.

Navigating social commerce

 Modern consumers expect seamless purchasing directly through social media platforms for convenience. Projections indicate US social commerce sales will soar to $80 billion, offering colossal global potential. Instagram, Facebook, and TikTok lead the way with features like browse, discover, and in-app checkout options, capitalizing on this evolving trend.

Unlocking online memberships

Managing diverse customer packages and schedules can be overwhelming. Introducing online membership packages not only saves valuable time but also enhances client retention and virtual engagement. The allure of online memberships extends to enticing new customers and accommodating larger numbers, a challenge in traditional setups. Gymcatch offers insights on creating memberships that resonate.

Fostering micro communities

Gone are the days of sprawling, disengaged online communities. Privacy-conscious social media users seek authentic connections. Skillful community strategies foster loyalty, providing customers with a sense of value and belonging.

Seamless booking management

Having a solid marketing strategy is just the beginning. Your fitness management software should seamlessly handle bookings. This is where Gymcatch steps in, offering a solution to manage appointments efficiently. Reach out to us for seamless integration.

Direct marketing meets digital marketing

While the digital domain is pivotal, traditional marketing methods still wield substantial influence, particularly on a local scale. Engage with local listing magazines, community bulletin boards, and collaborate with neighboring businesses to foster awareness. As post-pandemic shifts redefine work dynamics, this approach aids in connecting with audiences beyond the virtual sphere.

It is also important to forge meaningful bonds with local groups and associations aligned with your fitness ethos. Participation or sponsorship of community events exposes you to potential customers and augments your local visibility. This symbiotic approach nurtures and expands your fitness community.

In summary

As we conclude our “Get 2023 Ready” series, our goal is to equip you with insights that elevate your fitness business. Stay tuned to our social media platforms for more business management content, offers, and news. Uphold your dedication to the fitness journey and uncover the potential of customer management software, such as Gymcatch, to seamlessly streamline your operations.

 

Jan 10
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6 fitness business ideas to consider in the New Year

By Fitness business management archives and news

If you are a fitness or wellness professional looking for new business ideas to kick-start the New Year, we have highlighted below the key takeaways from our most recent Facebook Live with Anna Martin, owner of AMF World; and Elle Linton, fitness professional, influencer and blogger.

1. Flex to impress

Flexibility has become part of the norm for businesses operating in periods of disruption. With the help of technology, our businesses are better prepared to adapt to the changing circumstances and needs of our customers, allowing us to go from face-to-face to virtual classes seamlessly.

“It’s important to get to know the ebbs and flows of your customers. Get to know them and understand how things are impacting them,” says Elle Linton.

Taking your fitness business online seems like an obvious choice when it comes to preparing for the future and planning to reach out to a wider audience. Virtual classes are a great way to add extra flexibility to your services and promoting them through your social channels is a natural strategy to consider. Your customers are your ambassadors and will help with sharing the work you do, if they are online, they will amplify your message and give you a big boost.

“Referrals through word of mouth are what keeps us going. You want to be so good that your customers talk about you at the dinner party,” says Anna Martin.

2. Making the hybrid model work

The new post-Covid19 customer is spoilt for choice; with some looking for the convenience virtual classes bring whilst others favour 1-2-1 or small group sessions, or a mixture of all.

Allowing for both can help retain customers and attract new ones.

Virtual fitness classes or sessions are a faster revenue channel too as running costs are lower and you can reach out to more people. Monetising from your workout videos and online content is a great way to increase revenue streams and enhance the services you offer.

“Make use of the quieter times to pre-record as much content as possible. Set aside a couple of days to record and edit your videos,” says Anna Martin.

3. Packaging and pricing your fitness services

Structure your packages in a way that is simple and manageable, for both you and your clients. Offering a membership is a great way to build recurrent revenue and get your clients to stick for longer.

“Don’t give your clients endless choice. They want to be told what they need to do, the easier you present this to them the more engaged they will be,” says Elle Linton. 

If you are considering raising your prices next year, think of the extra value you can add and make this proposition a very attractive one. Undersell your services and you can quickly be missing out in generating income that could have already been there.

4. Find ways to diversify your income

There are many ways to diversify your income as a fitness professional. Affiliations, referrals, merchandise, advertising, content etc are all great ways to generate more income.

“If the pandemic has taught us one thing is not to have all your eggs in one basket, just in case one fails,” says Elle Linton.

Look for opportunities that may enhance your work.

5. Retaining clients is cheaper than acquiring new ones

Focusing your efforts in getting new clients can be taxing and expensive. Instead, why not focus on your existing clients?

‘It’s more financial beneficial to get existing clients to spend more with you,” says Elle Linton.

Returning customers are crucial to a business’ growth. Make them feel special and they are more likely to spend more with you. For example, add rewards to your customer engagement plan to celebrate milestones. These don’t have to be expensive, a social media shoutout is a great low-cost way to do this.

“Create a community online and offline and get them talking. Returning customers are more likely too to bring you new customers,” says Anna Martin.

6. How to share your story

One of the many benefits of social media is that everything is visible. You can now see what the competition are up to in a couple of clicks. It is a great space to have a snoop around and gain ideas for your own business.

“Once you have figured out your voice use social media to amplify it. Use other tech sources too such as Pinterest to get inspiration and figure out how you want to come across” says Elle Linton.

For more information on Gymcatch fitness bootcamp booking software and how it can help your yoga, pilates, dance or personal training business. Get in contact to book a demo or start a free month,

Dec 01
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The top destinations for an active holiday

By Fitness industry archives and news

For many of us, international travel is a means to escape, wind-down and de-stress by the beach (maybe with a good book in hand, or a cocktail or two). But there are other ways to recharge and return home revitalised.

Getting active is a fun and easy way to boost mental and physical wellbeing, so why not incorporate it into your next holiday? Sporting holidays are a great way to improve — or learn — a new skill, leave with a sense of achievement, and perhaps more adventurous holiday snaps to share with family and friends. 

We looked at how well equipped the 50 top world holiday destinations are for hiking, cycling, skiing, water sports and yoga. We then considered weekly budgets and the number of tourists to find the most accessible and affordable ‘active holidays’ for your next big trip abroad.

The world champions of active holiday destinations

The study reveals that Australia is the top destination for an active holiday, scoring in the top 10 for all the sports other than skiing. Australia offers the most hiking trails per tourist, with 9653 different hiking routes on offer (or 1,095 routes per 1 million tourists). With beautiful coasts, rugged outback, mountain ranges and tropical rainforests, there’s a diverse range of landscapes to explore on foot. Australia is also the 4th best destination for water sports, the 8th best for yoga and the 10th best for cycling. 

You may know Brazil as the world’s football capital, but the Latin country is a haven for sport lovers of all kinds. Coming 2nd in the study, Brazil scored particularly well for cycling; with the 4th most routes per tourist. The country came 11th for water sports, and 12th for yoga retreats and number of hiking trails, although — like Australia — the tropical destination is no skiing hotspot. 

Norway came 3rd in the list. An alternative to the ski-season favourites, France and Switzerland, Norway offers the third best skiing option for international travellers when considering the length of ski slopes on offer. 

Completing the top five were Switzerland in 4th place (which came top for skiing options per tourist) and the United States in 5th position (which came just behind Australia for hiking trails per tourist).

Best countries for cyclists

When ignoring data per tourist, it’s no surprise that Germany, Italy and France have the most listed cycling route options. But looking at the number on offer per tourist, there are plenty of alternative and attractive destinations to explore by pedal-power.

Even when taking in the amount of visitors per year, Germany is the ultimate cycling destination, with at least 1,500,000 routes listed. In second place — a trip promised to make you sweat — is Switzerland (although there are plenty of easier lake-side routes for beginners). In third place Poland offers the third most routes per tourist, thanks to a large recent investment in biking infrastructure. Cyclists can expect forest and river-bank trails, mountain trails and newly built city cycling lanes — check out the GreenVelo route to get started. 

The most ski slopes per tourist 

It’s no surprise that looking at the sheer length of ski slopes on offer, the United States and France both have over 10,000 KM of ski runs to race down. But if you don’t want to be squeezed into a ski-chalet, Switzerland, Austria and Norway offer more slopes to ski on per tourist. Switzerland is also the second most expensive destination on our list, so if you’ve wanted to try your hand at skiing but have been put off by the price, then Austria and Norway are excellent places to begin. 

Yogi paradise

But not everyone wants an adrenaline rush on holiday. To reap the mental benefits of physical activity in a more chilled environment, why not do as celebrities and influencers do and try a yoga retreat? India is the home of yoga, and our data only fortifies its title as the ultimate yoga destination. With a whopping 797 yoga retreats — by far the most per tourist too — choosing the perfect retreat will be a stress-free experience. 

With the tenets of Buddhism and Hinduism being central to its culture, Indonesia is a worthy runner-up. Whether you’re into eco-yoga, hot-yoga or something more luxurious, there’s something for every type of Yogi in Bali and beyond. 

But you don’t need to travel across the world to downward dog. Portugal has over 221 listed yoga retreats and offers some livelier options which combine sports like surfing and yoga. 

Top places for water sports

Again, it’s no surprise that bigger nations, like the United States, win on sheer volume of facilities. But per tourist, Egypt, Vietnam and Indonesia are refreshing options for a water sports holiday. 

Egypt topped the list and has been gaining interest with water sports enthusiasts over the last few years. The coral reef in Sharm el-Sheikh is considered to be one of the best diving spots in the world, and elsewhere, visitors can expect to snorkel alongside turtles and dolphins. 

Vietnam and Indonesia, in 2nd and 3rd position, are both great destinations for adrenaline junkies. These south-east Asian spots are great places to try kitesurfing, parasailing or water-skiing, with Vietnam offering slightly more choice per visitor. 

Which destinations are most popular?

But where are Brits searching for their active holidays the most? By using Google Search Trends analytics, we can see that, likely due to travel restrictions, most Brits have been searching for active holidays in the UK and Europe. 

The most searched European destination for an active holiday is Greece. Greece is an obvious choice for a sea-soaked Mediterranean adventure, but it is also the 7th best country in the world for choice of Yoga retreats.

Croatia was the next most searched for destination (and is the 6th best world destination for water sports facilities), and France, famous for cycling and skiing, was the 3rd most searched for spot. 

Considering the recent anxiety around travel, it’s clear that European destinations are currently more appealing. Rather than heading to Greece or Croatia, our research suggests the top sporting destinations in Europe are Norway, Switzerland and Germany.

After a difficult few years, we all deserve a break. We hope this study inspires you to plan your ultimate, active holiday and push yourself out of your comfort zone. Swap your flip-flops for trainers, your book for a bike, and explore the world one adventure at a time. 

Nov 30
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Map fitness ranking

Pilates tops the list of the most in-demand exercise

By Fitness industry archives and news, Pilates

Top wellness and fitness trend

Pilates is the exercise discipline that showed the most resilience throughout the ups and downs of the Covid pandemic. Our research shows that the public stuck with, or turned to, Pilates when other exercise disciplines were experiencing tougher trading conditions.

Formed by Joseph and Clara Pilates in the 1920’s when they opened Body Conditioning Gym in New York City, Pilates has evolved through the years while sticking to its original philosophy and principles.

Today over 12 million people enjoy the benefits of Pilates, establishing itself as the top wellness and fitness trend in the UK throughout the pandemic, performing even more robustly than Yoga.

“We have seen a surge for low impact classes. People are increasingly focused on wellness and Pilates offers a great blend of flexibility and strength training,” says Ollie Bailey, CEO at Gymcatch.

The popularity of Pilates

When assessing the popularity of Pilates the main factor was consumer attitudes to the discipline. Pilates enthusiasts, more than in other areas of fitness and wellness, considered Pilates to be an essential part of their routines, rather than a hobby.

Moreover, in a period where people were particularly keen to avoid using health services, we saw consistent feedback that the low-impact, low injury risk reputation of the discipline saw consumers turn to Pilates rather than disciplines that they perceived as riskier.

Finally, Pilates has proved to be a more convenient form of exercise during the past year, as lower intensity and simpler forms of Pilates were perfectly suited to participation at home.

“Pilates has evolved, and demand has increased due to the pandemic with more people looking for mind-body health and overall wellbeing. Thirty minutes a day can be enough to get real results, so it fits into the workday well,” says Joanne Cobbe from JPilates.

Pilates in numbers

Lower impact exercise saw a 2556% increase in bookings between January and July 2021 on Gymcatch. Pilates alone has seen a 25% increase from 2020 to 2021, despite the incredibly challenging backdrop. In the UK Pilates is a truly national discipline with participation levels slightly higher in London and southern counties but distributed throughout the country with almost half of English counties searching for a Pilates exercise class.

Fitness map display

 

Virtual Pilates classes are here to stay

Many consumers have fully adjusted to online classes and are now seeking the perfect blend of face- to-face and virtual sessions. But this does not mean that face-to-face delivery is going anywhere. The majority of consumers have returned to in-person delivery and in most cases virtual sessions appear to be supplementing, rather than replacing the in person experience.

Following the end of the national lockdown in the UK in April 2021 we’ve seen a steady recovery of in person delivery. In May 25% of classes were still online only. During June and July 2021 85% of classes were delivered in-personGymcatch expects about 10% of pilates participation to permanently switch to virtual.

“People still want access to On-Demand content or have the option to attend a live-streamed class. By doing both, Pilates instructors can offer more value and more convenience for their clients while adding revenue, new streams and resilience to their businesses,” says Ollie Bailey, CEO at Gymcatch.

For more information on Gymcatch yoga studio software and how it can help with your yoga or pilates business, get in contact to book a demo or start a free trial.

 

 

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