Built for your sessions, your team, your customers
Versatile booking and scheduling tools in one place
Gymcatch offers versatile booking and scheduling tools that offer you and your clients maximum convenience.
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Simple, effective, member management
Gymcatch’s client management software provides simple and effective tools to manage your clients efficiently.
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Flexible solutions to suit your booking and payment structures
Memberships, courses (blocks), bundles, passes , drop-ins, classes, appointments: whatever you sell, however you sell it, we’ve got it covered.
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Time-saving tools for you and your clients
A suite of easy-to-use tools that save you and your clients time and increase convenience and revenue.
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Deliver virtual sessions
Take your business online with our industry-leading virtual session features and integrations.
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Communication and community
A suite of tools that enable you to communicate, motivate and grow your community.
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Included as standard
Web, iOS and Android client apps
Automated reminders
Unlimited bookings
Passes and bundles
Payment processing with Stripe (excludes Stripe standard fees)
Customer and admin auto email notifications
Customer management portal
Customer and admin push notifications
Class, workshop and appointment scheduling
Unlimited team members
Virtual features (livestream and on demand)
Social booking links
Multi-place bookings
Customer/member community
Priority access (groups and custom selection)
Referral marketing
Automated wait lists
Online support
Bolt-ons
Automated refunds through credit-backs
Automate the capture of waivers, PARQ, client data & consents
Discount codes
Embed booking and scheduling in your website
Courses (blocks)
Memberships
Complete digital offering
A digital presence you, your customers and prospects can enjoy across web, iOS and Android. Customise your web, web embed and in-app pages to reflect your brand.
Schedule and calendar
Add and manage your in-person and virtual class and 1-2-1 appointments, with bookings syncing to your and customers’ calendars. Configure when booking for sessions opens and closes.
Payments and billing
Receive payments direct through Stripe. Automate branded receipts. Optionally offer ‘pay on the door’ selection for cash buyers and ‘pay what you want/donate’. Easily link to your accounting software.
Drop-ins, multi-buy and priority access
Set different drop-in ticket prices and enable customers to multi-buy for friends and family. Optionally gate visibility and access for bookings/payments by group or custom selection.
Wait lists and spaces
Maximise attendance with automated first-reply, first-booked wait lists and choose whether to show a places booked count/capacity or an intelligent ‘Places available’, ‘Last few’, ‘Fully booked’ display.
Custom booking forms
Set required customer contact information, let customers agree and complete waivers, terms and conditions and additional information. Attach additional documents or files for download.
Passes and bundles
Create passes, bundle and free trial options that can be purchased and tracked, all with customizable terms and conditions.
Memberships
Recurring memberships with ability to set on-going billing or re-buy requirements post term. Optionally set week, bi-weekly and monthly class caps and multi-person or family purchase options.
Courses
Create custom blocks of sessions, release drop-in pricing prior to session start times and enable credit-backs and in-course session swaps in line with your cancellation policy.
Virtual sessions
Advertise sessions as available online (livestream or on demand), with the link and log in details displayed after booking. Set when link and log in information is available. Integrate with Zoom to easily create, update and add meetings to your sessions. Use our timezone display feature to sell seamlessly across the world.
Discount codes
Offer unique, time limited and generic discount offers for both drop-in and package pricing. Permission codes to specific customers to personalise and gate offers.
Cancellations and refunds
Set your own custom cancellation policy, automatically applying credit in line with your policy. Optionally set different policies for package and card purchases.
Notifications and reminders
Bookings sync with calendars, push and email notifications provide all important confirmations and updates.
Customer management
Track attendance, payments, packages, and provided personal information and waivers for an unlimited number of customers. Easily accessed class register in-apps and online.
Analytics and exports
Run custom booking and purchase, attendance, instructor and pricing reports across your business. Easily export reports, customer information and register information to .csv files.
Website and Facebook
Link from anywhere to your Gymcatch booking page or add your schedule and booking process to any website platform (including WordPress, Wix and Squarespace).
Team
Invite and manage unlimited team members, with fully customizable permissions.
On-the-go functionality
Admin in-app functionality including digital clipboard, creating, updating and cancelling sessions and customer communications in iOS and Android apps.
Communications
Ensure you and your customers get the information you want with in-app direct messaging, business posting, session promotion and easy external emailing.
Onboarding and referral marketing
Let your customers know you’re on Gymcatch with promotional emails and social content. Make referrals second nature for your customers and prospects with prominent share features and 3 tap invites.
Support
Friendly, responsive customer support provided via in-app support chat, support email or telephone.
Affiliations and integrations
Connect to licensors and brands to share your schedule and take bookings on their websites. Integrate with Stripe and Zoom to manage your business in one place.
Licensors and brands
We also have a licensor and brand product. Contact us to discuss our white-labelled apps and our unique session locate and book embed for your website.
Getting started is easy
1.Online setup
Getting going is easy via the online web portal, with standalone and recurring sessions, packages and payments set-up in minutes.
2. Take bookings
Booking and paying has never been easier. Online, direct website integration, iOS and Android apps make it easy for all.
3. Customer management
Track bookings, payments and package purchases online and in-app by session or customer and easily export all information.
Gymcatch is powered by referrals
1000s of business owners, sharing a passion for fitness, reducing admin and increasing revenue.
Chris B.
2022-10-05
Amazing service
☺This software allowed me to run my virtual online fitness business without having any expertise or ability in website management or creation. Their support was fantastic, the software was utterly reliable and their updates were incredibly useful.
☹I loved this software. No complaints from me
Gail H.
2022-10-04
Great inexpensive booking system for a small business
Easy. Great service from the team. Always coming back promptly to a question or query.
☺It's easy to use for both the business and the customer and it's affordable.
☹The inability to communicate with customers via text
Alida B.
2022-09-27
Couldn't live without gymcatch now !!!
I don't think I could work without gymcatch now ! My business is small but it has taken the worry out of wether people will attend or not . The more classes I do the more necessary gymcatch is .
☺It's easy for everyone to use . I have had very few issues and any queries I've had have been answered immediately and I am old and not great with software !!
☹Slight niggle . I have to log on through business portal every time ! Unless I've got that wrong ???
Christine R.
2022-09-27
Gymcatch
All good and the customer service is excellent offering a speedy response to any queries.
☺Love everything about this software, massively reducing class admin time.
☹There isn't anything I dislike about this product
Jade P.
2022-09-21
Business owner
Fantastic. Customer service is brilliant
The team are always quick to respond and very helpful
☺Ease of scheduling all my sessions, live and ondemand and also so my clients could book sessions easily and cancel. Took a lot of admin time out of my day. Links to zoom and Vimeo
☹Hard to set up at first but [SENSITIVE CONTENT] helped loads. Once you know what you're doing it's really simple and easy to use.
Kerstin A.
2022-09-12
Gymcatch
I wouldn't be without it now. I set up my Gymcatch business account during the Pandemic and it met my needs perfectly. Despite now being back to "normality" I wouldn't revert back to cash payments and paperwork. The features it provides make my life much easier
☺Easy to use system which is perfect for my class needs. Booking is simple, managing class size and detail is straightforward and applications for communicating with customers are easy to use
☹Some of the essential features are additional bolt ons. It would be nice if these were included, but I understand why they're not. From an admin point of view I find it easier to use from the website on my laptop rather than through the app on my phone. The reverse is true from a user-participant perspective.
Mary C.
2022-09-07
Fantastic Product for Bookings, Scheduling and Payments
GymCatch is great for both online and in-person businesses providing services where clients want to pay online and not have to carry their wallets with them.
☺The product was easy to integrate with my Pilates business website, the steps on how to do so we very straight-forward. Being able to see who was booked in to class, get clients to complete health forms before booking and take payments integrated with stripe made this app a great admin tool. Being able to add or remove refunds and give discount codes to clients is also a great useful feature.
☹None..... .....................
Mercedes F.
2022-09-01
How Gymcatch makes booking simple, seamless, and sweet!
☺Gymcatch provided more options than I ever imagined. They made it simple with bolt-ons to select and deselect certain features that may or may not work from month to month. As an early startup, the customer service team was very patient and understanding of our complexities. As the primary administrator, I enjoyed the ease of data collection that Gymcatch provides as a built-in feature. It's very customizable and integrates seamlessly with our website.
☹I didn't have many issues with the software. The training videos are very straightforward whenever I got stuck.
Lauren M.
2022-07-23
Simple & Effective Software
The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls.
☺The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties.
☹It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date.
It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired.
However there are plenty of ok ways to get around these issues.
Bo K.
2022-07-23
From Mindbody to GymCatch
They have saved me a fortune and their customer service is always there. Perfect small business or private studio or PT app.
☺The effectiveness for the price is incredible. Does everything I need my business to do. Really happy I made the switch.
☹They are constantly evolving and adapting to the point I can't really fault them at this stage. We all want the stars, but in general they keep it coming. Last update and features has elevated my Members' experience.
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