Built for your sessions, your team, your customers.
COMPLETE DIGITAL OFFERING
A digital presence you, your customers and prospects can enjoy across web, iOS and Android. Customise your web, web embed and in-app pages to reflect your brand.
SCHEDULE & CALENDAR
Add and manage your class and 1-2-1 appointments, with bookings syncing to your and customers’ calendars.
PAYMENTS & BILLING
Receive payments direct through Stripe. Automate branded receipts. Optionally offer ‘pay on the door’ selection for cash buyers and link to your accounting software.
DROP-INS & MULTI-BUY
Set different drop-in ticket prices and enable customers to multi-buy for friends and family.
WAIT LISTS & SPACES
Maximise attendance with automated first-reply, first-booked wait lists and choose whether to show a places booked count/capacity or an intelligent ‘Places available’, ‘Last few’, ‘Fully booked’ display.
CUSTOM BOOKING FORMS
Set required customer contact information, let customers agree and complete waivers, terms and conditions and additional information. Attach additional documents or files for download.
PACKAGES: PASSES & BUNDLES
Create passes, bundle and free trial options that can be purchased and tracked, all with customizable terms and conditions.
Create custom blocks of sessions, release drop-in pricing prior to session start times and enable credit-backs and in-course session swaps in line with your cancellation policy.
Recurring memberships with ability to set on-going billing or re-buy requirements post term. Optionally set week, bi-weekly and monthly class caps and multi-person or family purchase options.
Offer unique, time limited and generic discount offers for both drop-in and package pricing.
CANCELLATIONS & REFUNDS
Set your own custom cancellation policy, automatically applying credit in line with your policy. Optionally set different policies for package and card purchases.
NOTIFICATIONS & REMINDERS
Bookings sync with calendars, customisable reminders and push and email notifications provide all important confirmations and updates.
Track attendance, payments, packages, and provided personal information and waivers for an unlimited number of customers. Easily accessed class register in-apps and online.
ANALYTICS & EXPORTS
Run custom booking and purchase, attendance, instructor and pricing reports across your business. Easily export reports, customer information and register information to .csv files.
WEBSITE & FACEBOOK
Link from anywhere to your Gymcatch booking page or embed the booking process directly into your existing website.
Invite and manage unlimited team members, with fully customizable permissions.
Admin in-app functionality including digital clipboard, creating, updating and cancelling sessions and customer communications in iOS and Android apps.
Ensure you and your customers get the information you want with in-app direct messaging, business posting and session promotion.
Optional in-app social makes it easy to keep customers up-to-date and build community. Customers can build a personal network to co-ordinate schedules and do more together.
Reward your customers for their hard work with redeemable offers from great brands.
ONBOARDING & REFERRAL MARKETING
Let your customers know you’re on Gymcatch with promotional emails and social content. Make referrals second nature for your customers and prospects with prominent share features and 3 tap invites.
Friendly, responsive customer support provided via in-app support chat, support email or telephone.
Connect to licensors and brands to share your schedule and take bookings on their websites.
Getting started is easy
1. ONLINE SETUP
Getting going is easy via the online web portal, with standalone and recurring sessions, packages and payments set-up in minutes.
2. TAKE BOOKINGS
Booking and paying has never been easier. Online, direct website integration, iOS and Android apps make it easy for all.
3. CUSTOMER MANAGEMENT
Track bookings, payments and package purchases online and in-app by session or customer and easily export all information.