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Gymcatch Features

Built for your sessions, your team, your customers

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Versatile booking and scheduling tools in one place

Gymcatch offers versatile booking and scheduling tools that offer you and your clients maximum convenience.

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Simple, effective, member management

Gymcatch’s client management software provides simple and effective tools to manage your clients efficiently.

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Flexible solutions to suit your booking and payment structures

Memberships, courses (blocks), bundles, passes , drop-ins, classes, appointments: whatever you sell, however you sell it, we’ve got it covered.

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Time-saving tools for you and your clients

A suite of easy-to-use tools that save you and your clients time and increase convenience and revenue.

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Deliver virtual sessions

Take your business online with our industry-leading virtual session features and integrations.

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Communication and community

A suite of tools that enable you to communicate, motivate and grow your community.

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Business management tools

Tools that keep you and your team in control.

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Included as standard

Web, iOS and Android client apps

Automated reminders (coming soon)

Unlimited bookings

Passes and bundles

Payment processing with Stripe (excludes Stripe standard fees)

Customer and admin auto email notifications

Customer management portal

Customer and admin push notifications

Class, workshop and appointment scheduling

Unlimited team members

Virtual features (livestream and on demand)

Social booking links

Multi-place bookings

Customer/member community

Priority access (groups and custom selection)

Referral marketing

Automated wait lists

Online support


Automated refunds through credit-backs
Automate the capture of waivers, PARQ, client data & consents
Discount codes
Embed booking and scheduling in your website
Courses (blocks)
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Complete digital offering

A digital presence you, your customers and prospects can enjoy across web, iOS and Android. Customise your web, web embed and in-app pages to reflect your brand.

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Schedule and calendar

Add and manage your in-person and virtual class and 1-2-1 appointments, with bookings syncing to your and customers’ calendars. Configure when booking for sessions opens and closes.

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Payments and billing

Receive payments direct through Stripe. Automate branded receipts. Optionally offer ‘pay on the door’ selection for cash buyers and ‘pay what you want/donate’. Easily link to your accounting software.

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Drop-ins, multi-buy and priority access

Set different drop-in ticket prices and enable customers to multi-buy for friends and family. Optionally gate visibility and access for bookings/payments by group or custom selection.

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Wait lists and spaces

Maximise attendance with automated first-reply, first-booked wait lists and choose whether to show a places booked count/capacity or an intelligent ‘Places available’, ‘Last few’, ‘Fully booked’ display.

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Custom booking forms

Set required customer contact information, let customers agree and complete waivers, terms and conditions and additional information. Attach additional documents or files for download.

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Passes and bundles

Create passes, bundle and free trial options that can be purchased and tracked, all with customizable terms and conditions.

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Recurring memberships with ability to set on-going billing or re-buy requirements post term. Optionally set week, bi-weekly and monthly class caps and multi-person or family purchase options.

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Create custom blocks of sessions, release drop-in pricing prior to session start times and enable credit-backs and in-course session swaps in line with your cancellation policy.

Virtual sessions

Advertise sessions as available online (livestream or on demand), with the link and log in details displayed after booking. Set when link and log in information is available. Integrate with Zoom to easily create, update and add meetings to your sessions. Use our timezone display feature to sell seamlessly across the world.

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Discount codes

Offer unique, time limited and generic discount offers for both drop-in and package pricing. Permission codes to specific customers to personalise and gate offers.

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Cancellations and refunds

Set your own custom cancellation policy, automatically applying credit in line with your policy. Optionally set different policies for package and card purchases.

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Notifications and reminders

Bookings sync with calendars, push and email notifications provide all important confirmations and updates.

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Customer management

Track attendance, payments, packages, and provided personal information and waivers for an unlimited number of customers. Easily accessed class register in-apps and online.

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Analytics and exports

Run custom booking and purchase, attendance, instructor and pricing reports across your business. Easily export reports, customer information and register information to .csv files.

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Website and Facebook

Link from anywhere to your Gymcatch booking page or add your schedule and booking process to any website platform (including WordPress, Wix and Squarespace).

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Invite and manage unlimited team members, with fully customizable permissions.

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On-the-go functionality

Admin in-app functionality including digital clipboard, creating, updating and cancelling sessions and customer communications in iOS and Android apps.

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Ensure you and your customers get the information you want with in-app direct messaging, business posting, session promotion and easy external emailing.

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Onboarding and referral marketing

Let your customers know you’re on Gymcatch with promotional emails and social content. Make referrals second nature for your customers and prospects with prominent share features and 3 tap invites.

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Friendly, responsive customer support provided via in-app support chat, support email or telephone.

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Affiliations and integrations

Connect to licensors and brands to share your schedule and take bookings on their websites. Integrate with Stripe and Zoom to manage your business in one place.

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Licensors and brands

We also have a licensor and brand product. Contact us to discuss our white-labelled apps and our unique session locate and book embed for your website.

Getting started is easy

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1.Online setup

Getting going is easy via the online web portal, with standalone and recurring sessions, packages and payments set-up in minutes.

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2. Take bookings

Booking and paying has never been easier. Online, direct website integration, iOS and Android apps make it easy for all.

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3. Customer management

Track bookings, payments and package purchases online and in-app by session or customer and easily export all information.

Gymcatch is powered by referrals

1000s of business owners, sharing a passion for fitness, reducing admin and increasing revenue.

Abi Glover-Davies
Customer service is second to none Overall: Brilliant, customers service is what sets it apart for me. Pros: Absolutely phenomenal customer service. If I raise an issue or query these guys are on it instantly. Everyone I've dealt with at Gymcatch has been very pleasant and helpful. They offer unmatched customer service. Cons: A few small issues -some customers find it difficult to use and occasionally customers report that they've had problems booking. I also wish i could keep my PARQs in the system, but i believe the team is working on this.
Jo Little
Fantastic Scheduling and Membership Booking Site Overall: Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros: The ability to buy the add ons you need so not paying for functionality you don't use. Cons: Getting your head around the initial set up as the Membership Functionality was all new - great support.
Emma Boyle
Great software Overall: It’s made the process of setting up our new business so easy with everything being in the same place for bookings & payments & customer details. Pros: We have loved using Gymcatch for our business, there service is second to none & answer any questions. The app is easy to use for our clients and can offer many options. Cons: Just a few little things which would make it easier for us like discounts applying to memberships etc. but all things we can get around (with the help of gymcatch)
James Benedetti
My Gymcatch review Overall: 10 Pros: I like the fact i am on a free trial - very easy and quick to create a class and put it on a time table with all relevant information about the class - customer service has the bot for most commonly asked questions and also a person to speak directly to - very good. Cons: I haven't found anything yet ! Its a great asset for me and I cant see me switching .
Louise Ross
GYM CATCH is a MUST for Group Fitness Instructors! Overall: Amazing so far! Pros: The ease of which myself and my clients are able to use the management portal and APP. Makes my job a great deal easier and I think it will be a great investment for my business. Cons: I have nothing negative to say about the APP so far. I have been using it for approx 8 weeks.
Scott Hutchison McDade
Incredible software and amazing team Overall: Fantastic Ollie and his team are amazing. There lots of resources available to help navigate through the system and having the ability to easily have an online chat to support anything you need is amazing. Pros: Gymcatch had made our wellbeing centre much easier to manage and saves so much time being fully automated and easy to navigate. Cons: Nothing I’m delighted with service and product
Debbie Haworth
Ease of use Overall: Exact experience, only reason leaving I am closing down the business Pros: I used gymcatch for my business. It was easy to use and easy to keep in touch with clients. Had all of their information all in one place and you can text and email from there. Cons: Nothing really, I found the experience very good
heather kennett
Great Studio Spftware Overall: customer service is excellent Pros: Great Value for Money , easy to use, has an app too Cons: Would like to see a dashboard for financials but can be accessed by stripe
Mckasey Williams
Mckasey’s review Overall: Being a user of this firm is great Pros: Being able to book my schedule in my own time and being able book online Cons: real-time Updates aren’t as accurate as they make it seem
Dawn McLean
New user of GC and a total technophobe user at that! Overall: I am totally blown away by the amount of support GC have given me with setting all this up. I am totally untechnical and it was very daunting for me (64 this year, brain cells slowing and not technical even when younger...). The level of support, patience and understanding from the GC team along with the effective outcomes has been amazing. Once you know what you are doing, it is so straightforward and I am flying with it all now. I honestly cannot believe how easy it all is so if you are worried about taking the leap, just do it coz if I can do it, anyone can. So many videos and posts showing you how to do it too. I hope the GC team are proud of their high level of support to their customers - really superb all-round. I am a very happy customer, thank you x Pros: The online scheduling is so effective and has proven really popular with my customers. I LOVE this! Cons: When I update a session, would be great if customers could be texted from you instead of emailed. Whilst the notification to the customers is really helpful and saves me so much time, not everyone checks their email daily and if a last minute or same day change, a text would be heaps better.

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Professional booking and customer management software at unbeatable value

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