Looking to switch management systems but struggling to find someone to talk to who’s on your wavelength?
That was Megan Grandinetti’s experience. As a yoga teacher and owner of the Sattva Center For Meditation in Pennsylvania, Megan found that everyone she sought advice from came across as very “salesy” and she was struggling to get the reassurance that any new system would flex to her business needs.
We talked to Megan about how all that changed when she found Gymcatch.
What was life like before Gymcatch?
“I first opened the doors of Sattva about four and a half years ago. It’s not a very big center, but it’s what we have here in York, Pennsylvania. I’ve been a yoga teacher for, oh gosh, how many years now? Like 12 years. And I had taught in a lot of studios. I had sort of figured out how they operated just by working with a number of them.
I chose my first software system – which I probably shouldn’t name here – because it was one I was familiar with and because that’s what everybody else used. But it was a giant headache.
I was then being harassed by a lot of other companies to switch over to them, and they were all about as expensive as the system I had and they were all salesy. And so I just never had a good feeling.”
Why did you switch to Gymcatch?
“First of all, it was just so easy in terms of customer management, in terms of creating the packages that I wanted and making sure I have ability to offer donation-based classes for, say, meditation or any others where I don’t feel right charging a specific amount.
And then what I found that I love is that there’s no salesperson on the other end trying to upsell me on a better package. Gymcatch are really great with customer support. If I ever have an issue, somebody’s back to me immediately and all of my problems – and there have been very few of them – are fixed right away. It’s wonderful because I can speak to a human, not a salesperson, and it feels like a company that actually cares about me.
Do you find Gymcatch good value?
It really saves me a lot – I’m paying about a third of the price that I used to pay for the cheapest version of my last system, and I couldn’t be happier.
So it’s less expensive. It’s less admin work for me. It makes my work as a solo business owner a lot easier. I couldn’t recommend Gymcatch any more highly.
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I am a marketing and business development professional with experience in delivering successful marketing strategies for client acquisition and retention. I have a passion for building engaged communities across different channels working with partners to amplify messaging. Ene’s focus at Gymcatch is on growing and maximising strategic partnerships through business collaboration.
