Business management tools and support

 
 
 
  EXCELLENT  
    
 Based on 210 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
  
 
 Stephanie B. 
 
2024-06-12
 
 
  
Great tool
Overall: Loved the tool and service was fantastic. Definately prefer over similar products duebto ease of use and set up. Pros: The ease of use was great and price in comparison to similar products. It was easy to set up courses that also allowed for drop in class registration. Cons: When I imbeded the calebdar into my website sometimes it took a little while to load. I'd also like to see more seamless display of courses and class options for the same class be easy to identify. Flipping between tabs was not intuitive to my clients. It would also be great to download all payment reports annually instead of monthly, or at least a longer period with all the categories in one report.
  
 
  
 
 
  
 
 Laurie N. 
 
2024-06-12
 
 
  
Excellent Fitness Studio app
Overall: Great experience with this app from conception of my business throughout its growth. Pros: Easy to set up with help from professional team. User friendly once up and running.... Cons: I didn't experience any particular cons but some of the set up features could be slightly improved
  
 
  
 
 
  
 
 Mandi C. 
 
2024-05-10
 
 
  
Gymcatch review
Overall: Very positive - it’s given me time back to focus on my business Pros: All of it from the free trial to having online assistance when I couldn’t understand something - this has helped to take the burden of admin off me Cons: The costs for add on features seems high compared to what it’s actually doing
  
 
  
 
 
  
 
 Helen F. 
 
2024-04-29
 
 
  
Excellent booking system
Overall: Excellent I am really happy with the product and the price, it saves me so much time in my business. Pros: I have found Gymcatch really useful for manage my yoga class bookings, relatively easy to use and if there is anything I have been unsure of the customer service team are exceptional (this is one of the best things about using gymcatch!) The price is excellent value. I highly recommend. Cons: I have gymcatch embedded into my website but that doesn't always work great for booking on mobiles but I just send people booking on their phone straight to the gymcatch webpage (via a link on my website) and that seems to work fine.
  
 
  
 
 
  
 
 jasmine R. 
 
2024-03-15
 
 
  
Gymcatch is great for class management.
Overall: The customer care team are fast and really helpful. The system is reliable and easy to use. Pros: It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details. Cons: The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided.
  
 
  
 
 
  
 
 Ragu G. 
 
2024-02-19
 
 
  
God of fitness
Overall: Gymcatch are overall experience is wonderful. Gymcatch is god of fitness. Pros: These are wonderful support for my fitness and yoga studio. These team quick response our problems. Cons: No negative issues these are great work for app.
  
 
  
 
 
  
 
 Laura N. 
 
2024-01-26
 
 
  
Would recommend for indepentant fitness professionals
Overall: Really happy. The support is excellent and software is easy to use. Pros: Allows customer to handle their own bookings, and removes admin for me. Cons: I dont think clients can just add their own details in, unless you have Par-Qs intergrated. I would like their phone number to be listed in their contact details, not just their email address. I feel this actually lets it down quite a lot.
  
 
  
 
 
  
 
 Andy M. 
 
2024-01-25
 
 
  
Malton community sports center
Overall: Great value for money, fantastic support system when needed, best decision I`ve made moving on here. Pros: Everything, from both customer side and mine as an administrator. Customer feedback has been amazing, particular around how easy the site is to navigate and make bookings. We have seen a massive uptake in bookings since moving over to Gymcatch Cons: Nothing. Everything works perfectly, cant fault anything.
  
 
  
 
 
  
 
 Abi G. 
 
2023-11-16
 
 
  
Customer service is second to none
Overall: Brilliant, customers service is what sets it apart for me. Pros: Absolutely phenomenal customer service. If I raise an issue or query these guys are on it instantly. Everyone I've dealt with at Gymcatch has been very pleasant and helpful. They offer unmatched customer service. Cons: A few small issues -some customers find it difficult to use and occasionally customers report that they've had problems booking. I also wish i could keep my PARQs in the system, but i believe the team is working on this.
  
 
  
 
 
  
 
 Jo L. 
 
2023-11-14
 
 
  
Fantastic Scheduling and Membership Booking Site
Overall: Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros: The ability to buy the add ons you need so not paying for functionality you don't use. Cons: Getting your head around the initial set up as the Membership Functionality was all new - great support.