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Gymcatch Features

Built for your sessions, your team, your customers

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Versatile booking and scheduling tools in one place

Gymcatch offers versatile booking and scheduling tools that offer you and your clients maximum convenience.

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Simple, effective, member management

Gymcatch’s client management software provides simple and effective tools to manage your clients efficiently.

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Flexible solutions to suit your booking and payment structures

Memberships, courses (blocks), bundles, passes , drop-ins, classes, appointments: whatever you sell, however you sell it, we’ve got it covered.

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Time-saving tools for you and your clients

A suite of easy-to-use tools that save you and your clients time and increase convenience and revenue.

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Deliver virtual sessions

Take your business online with our industry-leading virtual session features and integrations.

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Communication and community

A suite of tools that enable you to communicate, motivate and grow your community.

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Business management tools

Tools that keep you and your team in control.

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Included as standard

Web, iOS and Android client apps

Automated reminders (coming soon)

Unlimited bookings

Passes and bundles

Payment processing with Stripe (excludes Stripe standard fees)

Customer and admin auto email notifications

Customer management portal

Customer and admin push notifications

Class, workshop and appointment scheduling

Unlimited team members

Virtual features (livestream and on demand)

Social booking links

Multi-place bookings

Customer/member community

Priority access (groups and custom selection)

Referral marketing

Automated wait lists

Online support

Bolt-ons

Automated refunds through credit-backs
Automate the capture of waivers, PARQ, client data & consents
Discount codes
Embed booking and scheduling in your website
Courses (blocks)
Memberships
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Complete digital offering

A digital presence you, your customers and prospects can enjoy across web, iOS and Android. Customise your web, web embed and in-app pages to reflect your brand.

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Schedule and calendar

Add and manage your in-person and virtual class and 1-2-1 appointments, with bookings syncing to your and customers’ calendars. Configure when booking for sessions opens and closes.

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Payments and billing

Receive payments direct through Stripe. Automate branded receipts. Optionally offer ‘pay on the door’ selection for cash buyers and ‘pay what you want/donate’. Easily link to your accounting software.

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Drop-ins, multi-buy and priority access

Set different drop-in ticket prices and enable customers to multi-buy for friends and family. Optionally gate visibility and access for bookings/payments by group or custom selection.

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Wait lists and spaces

Maximise attendance with automated first-reply, first-booked wait lists and choose whether to show a places booked count/capacity or an intelligent ‘Places available’, ‘Last few’, ‘Fully booked’ display.

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Custom booking forms

Set required customer contact information, let customers agree and complete waivers, terms and conditions and additional information. Attach additional documents or files for download.

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Passes and bundles

Create passes, bundle and free trial options that can be purchased and tracked, all with customizable terms and conditions.

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Memberships

Recurring memberships with ability to set on-going billing or re-buy requirements post term. Optionally set week, bi-weekly and monthly class caps and multi-person or family purchase options.

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Courses

Create custom blocks of sessions, release drop-in pricing prior to session start times and enable credit-backs and in-course session swaps in line with your cancellation policy.

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Virtual sessions

Advertise sessions as available online (livestream or on demand), with the link and log in details displayed after booking. Set when link and log in information is available. Integrate with Zoom to easily create, update and add meetings to your sessions. Use our timezone display feature to sell seamlessly across the world.

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Discount codes

Offer unique, time limited and generic discount offers for both drop-in and package pricing. Permission codes to specific customers to personalise and gate offers.

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Cancellations and refunds

Set your own custom cancellation policy, automatically applying credit in line with your policy. Optionally set different policies for package and card purchases.

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Notifications and reminders

Bookings sync with calendars, push and email notifications provide all important confirmations and updates.

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Customer management

Track attendance, payments, packages, and provided personal information and waivers for an unlimited number of customers. Easily accessed class register in-apps and online.

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Analytics and exports

Run custom booking and purchase, attendance, instructor and pricing reports across your business. Easily export reports, customer information and register information to .csv files.

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Website and Facebook

Link from anywhere to your Gymcatch booking page or add your schedule and booking process to any website platform (including WordPress, Wix and Squarespace).

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Team

Invite and manage unlimited team members, with fully customizable permissions.

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On-the-go functionality

Admin in-app functionality including digital clipboard, creating, updating and cancelling sessions and customer communications in iOS and Android apps.

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Communications

Ensure you and your customers get the information you want with in-app direct messaging, business posting, session promotion and easy external emailing.

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Onboarding and referral marketing

Let your customers know you’re on Gymcatch with promotional emails and social content. Make referrals second nature for your customers and prospects with prominent share features and 3 tap invites.

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Support

Friendly, responsive customer support provided via in-app support chat, support email or telephone.

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Affiliations and integrations

Connect to licensors and brands to share your schedule and take bookings on their websites. Integrate with Stripe and Zoom to manage your business in one place.

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Licensors and brands

We also have a licensor and brand product. Contact us to discuss our white-labelled apps and our unique session locate and book embed for your website.

Getting started is easy

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1.Online setup

Getting going is easy via the online web portal, with standalone and recurring sessions, packages and payments set-up in minutes.

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2. Take bookings

Booking and paying has never been easier. Online, direct website integration, iOS and Android apps make it easy for all.

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3. Customer management

Track bookings, payments and package purchases online and in-app by session or customer and easily export all information.

Gymcatch is powered by referrals

1000s of business owners, sharing a passion for fitness, reducing admin and increasing revenue.

Proudly partnered with

Chartered Institute for the Management of Sport and Physical Activity
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Professional booking and customer management software at unbeatable value

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1 month free. No credit card required. Cancel anytime.