Swimming class and appointment booking system

 
 
 
  Excellent  
    
 Based on 204 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
  
 
 Abi Glover-Davies 
 
2023-11-16
 
 
  
Customer service is second to none
Overall: Brilliant, customers service is what sets it apart for me. Pros: Absolutely phenomenal customer service. If I raise an issue or query these guys are on it instantly. Everyone I've dealt with at Gymcatch has been very pleasant and helpful. They offer unmatched customer service. Cons: A few small issues -some customers find it difficult to use and occasionally customers report that they've had problems booking. I also wish i could keep my PARQs in the system, but i believe the team is working on this.
  
 
  
 
 
  
 
 Jo Little 
 
2023-11-14
 
 
  
Fantastic Scheduling and Membership Booking Site
Overall: Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros: The ability to buy the add ons you need so not paying for functionality you don't use. Cons: Getting your head around the initial set up as the Membership Functionality was all new - great support.
  
 
  
 
 
  
 
 Emma Boyle 
 
2023-09-15
 
 
  
Great software
Overall: It’s made the process of setting up our new business so easy with everything being in the same place for bookings & payments & customer details. Pros: We have loved using Gymcatch for our business, there service is second to none & answer any questions. The app is easy to use for our clients and can offer many options. Cons: Just a few little things which would make it easier for us like discounts applying to memberships etc. but all things we can get around (with the help of gymcatch)
  
 
  
 
 
  
 
 James Benedetti 
 
2023-09-15
 
 
  
My Gymcatch review
Overall: 10 Pros: I like the fact i am on a free trial - very easy and quick to create a class and put it on a time table with all relevant information about the class - customer service has the bot for most commonly asked questions and also a person to speak directly to - very good. Cons: I haven't found anything yet ! Its a great asset for me and I cant see me switching .
  
 
  
 
 
  
 
 Louise Ross 
 
2023-09-15
 
 
  
GYM CATCH is a MUST for Group Fitness Instructors!
Overall: Amazing so far! Pros: The ease of which myself and my clients are able to use the management portal and APP. Makes my job a great deal easier and I think it will be a great investment for my business. Cons: I have nothing negative to say about the APP so far. I have been using it for approx 8 weeks.
  
 
  
 
 
  
 
 Scott Hutchison McDade 
 
2023-07-21
 
 
  
Incredible software and amazing team
Overall: Fantastic Ollie and his team are amazing. There lots of resources available to help navigate through the system and having the ability to easily have an online chat to support anything you need is amazing. Pros: Gymcatch had made our wellbeing centre much easier to manage and saves so much time being fully automated and easy to navigate. Cons: Nothing I’m delighted with service and product
  
 
  
 
 
  
 
 Debbie Haworth 
 
2023-06-27
 
 
  
Ease of use
Overall: Exact experience, only reason leaving I am closing down the business Pros: I used gymcatch for my business. It was easy to use and easy to keep in touch with clients. Had all of their information all in one place and you can text and email from there. Cons: Nothing really, I found the experience very good
  
 
  
 
 
  
 
 heather kennett 
 
2023-06-20
 
 
  
Great Studio Spftware
Overall: customer service is excellent Pros: Great Value for Money , easy to use, has an app too Cons: Would like to see a dashboard for financials but can be accessed by stripe
  
 
  
 
 
  
 
 Mckasey Williams 
 
2023-06-04
 
 
  
Mckasey’s review
Overall: Being a user of this firm is great Pros: Being able to book my schedule in my own time and being able book online Cons: real-time Updates aren’t as accurate as they make it seem
  
 
  
 
 
  
 
 Dawn McLean 
 
2023-06-01
 
 
  
New user of GC and a total technophobe user at that!
Overall: I am totally blown away by the amount of support GC have given me with setting all this up. I am totally untechnical and it was very daunting for me (64 this year, brain cells slowing and not technical even when younger...). The level of support, patience and understanding from the GC team along with the effective outcomes has been amazing. Once you know what you are doing, it is so straightforward and I am flying with it all now. I honestly cannot believe how easy it all is so if you are worried about taking the leap, just do it coz if I can do it, anyone can. So many videos and posts showing you how to do it too. I hope the GC team are proud of their high level of support to their customers - really superb all-round. I am a very happy customer, thank you x Pros: The online scheduling is so effective and has proven really popular with my customers. I LOVE this! Cons: When I update a session, would be great if customers could be texted from you instead of emailed. Whilst the notification to the customers is really helpful and saves me so much time, not everyone checks their email daily and if a last minute or same day change, a text would be heaps better.