Gymcatch Features

Built for your sessions, your team, your customers

Versatile booking and scheduling tools in one place

Gymcatch offers versatile booking and scheduling tools that offer you and your clients maximum convenience.

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Simple, effective, member management

Gymcatch’s client management software provides simple and effective tools to manage your clients efficiently.

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Flexible solutions to suit your booking and payment structures

Memberships, courses (blocks), bundles, passes , drop-ins, classes, appointments: whatever you sell, however you sell it, we’ve got it covered.

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Time-saving tools for you and your clients

A suite of easy-to-use tools that save you and your clients time and increase convenience and revenue.

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Deliver virtual sessions

Take your business online with our industry-leading virtual session features and integrations.

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Communication and community

A suite of tools that enable you to communicate, motivate and grow your community.

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Business management tools

Tools that keep you and your team in control.

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Included as standard

Web, iOS and Android client apps

Automated reminders (coming soon)

Unlimited bookings

Passes and bundles

Payment processing with Stripe (excludes Stripe standard fees)

Customer and admin auto email notifications

Customer management portal

Customer and admin push notifications

Class, workshop and appointment scheduling

Unlimited team members

Virtual features (livestream and on demand)

Social booking links

Multi-place bookings

Customer/member community

Priority access (groups and custom selection)

Referral marketing

Automated wait lists

Online support

Bolt-ons

Automated refunds through credit-backs

Automate the capture of waivers, PARQ, client data & consents

Discount codes

Embed booking and scheduling in your website

Courses (blocks)

Memberships

Complete digital offering

A digital presence you, your customers and prospects can enjoy across web, iOS and Android. Customize your web, web embed and in-app pages to reflect your brand.

Schedule and calendar

Add and manage your in-person and virtual class and 1-2-1 appointments, with bookings syncing to your and customers’ calendars. Configure when booking for sessions opens and closes.

Payments and billing

Receive payments direct through Stripe. Automate branded receipts. Optionally offer ‘pay on the door’ selection for cash buyers and ‘pay what you want/donate’. Easily link to your accounting software.

Drop-ins, multi-buy and priority access

Set different drop-in ticket prices and enable customers to multi-buy for friends and family. Optionally gate visibility and access for bookings/payments by group or custom selection.

Wait lists and spaces

Maximize attendance with automated first-reply, first-booked wait lists and choose whether to show a places booked count/capacity or an intelligent ‘Places available’, ‘Last few’, ‘Fully booked’ display.

Custom booking forms

Set required customer contact information, let customers agree and complete waivers, terms and conditions and additional information. Attach additional documents or files for download.

Passes and bundles

Create passes, bundle and free trial options that can be purchased and tracked, all with customizable terms and conditions.

Memberships

Recurring memberships with ability to set on-going billing or re-buy requirements post term. Optionally set week, bi-weekly and monthly class caps and multi-person or family purchase options.

Courses

Create custom blocks of sessions, release drop-in pricing prior to session start times and enable credit-backs and in-course session swaps in line with your cancellation policy.

Virtual sessions

Advertise sessions as available online (livestream or on demand), with the link and log in details displayed after booking. Set when link and log in information is available. Integrate with Zoom to easily create, update and add meetings to your sessions. Use our timezone display feature to sell seamlessly across the world.

Discount codes

Offer unique, time limited and generic discount offers for both drop-in and package pricing. Permission codes to specific customers to personalize and gate offers.

Cancellations and refunds

Set your own custom cancellation policy, automatically applying credit in line with your policy. Optionally set different policies for package and card purchases.

Notifications and reminders

Bookings sync with calendars, push and email notifications provide all important confirmations and updates.

Customer management

Track attendance, payments, packages, and provided personal information and waivers for an unlimited number of customers. Easily accessed class register in-apps and online.

Analytics and exports

Run custom booking and purchase, attendance, instructor and pricing reports across your business. Easily export reports, customer information and register information to .csv files.

Website and Facebook

Link from anywhere to your Gymcatch booking page or add your schedule and booking process to any website platform (including WordPress, Wix and Squarespace).

Team

Invite and manage unlimited team members, with fully customizable permissions.

On-the-go functionality

Admin in-app functionality including digital clipboard, creating, updating and cancelling sessions and customer communications in iOS and Android apps.

Communications

Ensure you and your customers get the information you want with in-app direct messaging, business posting, session promotion and easy external emailing.

Onboarding and referral marketing

Let your customers know you’re on Gymcatch with promotional emails and social content. Make referrals second nature for your customers and prospects with prominent share features and 3 tap invites.

Support

Friendly, responsive customer support provided via in-app support chat, support email or telephone.

Affiliations and integrations

Connect to licensors and brands to share your schedule and take bookings on their websites. Integrate with Stripe and Zoom to manage your business in one place.

Licensors and brands

We also have a licensor and brand product. Contact us to discuss our white-labelled apps and our unique session locate and book embed for your website.

Getting started is easy

1.Online setup

Getting going is easy via the online web portal, with standalone and recurring sessions, packages and payments set-up in minutes.

2. Take bookings

Booking and paying has never been easier. Online, direct website integration, iOS and Android apps make it easy for all.

3. Customer management

Track bookings, payments and package purchases online and in-app by session or customer and easily export all information.

Gymcatch is powered by referrals

1000s of business owners, sharing a passion for fitness, reducing admin and increasing revenue.

”3 words, ONE STOP SHOP! From an instructor and studio owner’s perspective I’m at ease knowing my bookings are secured with no double bookings or fluffing around. No more late nights texting, emailing and locking in clients or dealing with last minute cancellations. The app is fantastic and easy to use, my clients have found it really suits their busy lifestyle with just a few clicks and they're booked.Class passes and discount codes for special offers have been particularly helpful and the fact that the software can be integrated into your website is awesome! Support, where needed is excellent! Fast, efficient and always adding a few options to help support your question.
Nic GascoigneStudio 11 Bull Creek

”Using Gymcatch has meant that I have flexibility with my clients as well as keeping my business looking professional. I can focus on what I do best, creating their workouts and supporting them with nutrition, happy days!Since switching to Gymcatch I've saved £900 a year with no drop off in service to my clients and gained extra functions that make my life a lot easier.
Anna MartinPT & owner Anna Martin Fitness / Always Moving Forward

”I have been using Gymcatch for several years now and it is an invaluable asset and integral part of my business in so many ways. It is highly user friendly, not only from the business side but also for my clients of all ages who find using the app so simple to navigate.It saves me so much time from an admin and payment perspective as it integrates easily with my accounting software. All terms and conditions are clearly visible to clients so it creates a friendly, professional distance which is great when it comes to cancellation policies etc.Gymcatch is outstanding in its value for money and customer care, way above other online booking systems. I highly recommend Gymcatch to any fitness professional - it will change your life!
Joanne CobbeJPilates

”When I started, it was all quite old school. I used a basic website where people booked in but took the money on the door. Now everyone books in and pays in advance either with a class pass, the whole course (block) or PAYG.Gymcatch is so versatile and anyone who cancels with notice receives a class credit. Clients are motivated to come regularly and my finances are easier to manage. It’s one click to book their favourite class. I love Gymcatch, I can’t recommend it enough!
Lynne OttoDSM Dance with Lynne

”Gymcatch has honestly been the backbone of my business for the past 4.5 years. Without it I would struggle for sure because the admin would be too much. It’s like my own ‘virtual’ personal assistant handling everything for me behind the scenes. It just works… so well!I’ve used Gymcatch for group training, personal training and taking classes on Zoom since 2018 and I genuinely wouldn’t want to use any other system. The team are amazing and always on hand to help with any queries no matter how big or small.If you’re reading this and considering singing up, I highly recommend you do so… plus it’s super affordable!
Ben HulmePT and owner Boot Camp at Tulleys

”Gymcatch allows me to focus on my classes and clients by taking care of the admin side of my fitness business - creating and managing bookings, distributing links, refunding automatically, as well as helping me monitor attendance and running promotions and discounts to reward loyalty and attract new customers.My customers regularly tell me that by booking in advance, they are more consistent with their class attendance and less likely to skip a workout!Gymcatch is simple to set up, the staff are super responsive and also the FREE trial meant I had time to test the system without a long term commitment. I would be lost without Gymcatch!
Matt PrintFitness with Matt

”Gymcatch for me has been a complete game changer. It's improved productivity, reducing my paperwork by 90%. It’s very convenient for my clients as they can manage their classes themselves.It is more affordable than most of the booking systems out there. I am really happy I made the switch 3 years ago, I highly recommend it.
El FeganPolercise

      EXCELLENT  
   Based on 210 reviews 
    
 
 
 
   
 
 
       Posted on Capterra  
    Stephanie B. 
 
 
 
  Great tool
Overall: Loved the tool and service was fantastic. Definately prefer over similar products duebto ease of use and set up. Pros: The ease of use was great and price in comparison to similar products. It was easy to set up courses that also allowed for drop in class registration. Cons: When I imbeded the calebdar into my website sometimes it took a little while to load. I'd also like to see more seamless display of courses and class options for the same class be easy to identify. Flipping between tabs was not intuitive to my clients. It would also be great to download all payment reports annually instead of monthly, or at least a longer period with all the categories in one report.
  
 
      Posted on Capterra  
    Laurie N. 
 
 
 
  Excellent Fitness Studio app
Overall: Great experience with this app from conception of my business throughout its growth. Pros: Easy to set up with help from professional team. User friendly once up and running.... Cons: I didn't experience any particular cons but some of the set up features could be slightly improved
  
 
      Posted on Capterra  
    Mandi C. 
 
 
 
  Gymcatch review
Overall: Very positive - it’s given me time back to focus on my business Pros: All of it from the free trial to having online assistance when I couldn’t understand something - this has helped to take the burden of admin off me Cons: The costs for add on features seems high compared to what it’s actually doing
  
 
      Posted on Capterra  
    Helen F. 
 
 
 
  Excellent booking system
Overall: Excellent I am really happy with the product and the price, it saves me so much time in my business. Pros: I have found Gymcatch really useful for manage my yoga class bookings, relatively easy to use and if there is anything I have been unsure of the customer service team are exceptional (this is one of the best things about using gymcatch!) The price is excellent value. I highly recommend. Cons: I have gymcatch embedded into my website but that doesn't always work great for booking on mobiles but I just send people booking on their phone straight to the gymcatch webpage (via a link on my website) and that seems to work fine.
  
 
      Posted on Capterra  
    jasmine R. 
 
 
 
  Gymcatch is great for class management.
Overall: The customer care team are fast and really helpful. The system is reliable and easy to use. Pros: It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details. Cons: The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided.
  
 
      Posted on Capterra  
    Ragu G. 
 
 
 
  God of fitness
Overall: Gymcatch are overall experience is wonderful. Gymcatch is god of fitness. Pros: These are wonderful support for my fitness and yoga studio. These team quick response our problems. Cons: No negative issues these are great work for app.
  
 
      Posted on Capterra  
    Laura N. 
 
 
 
  Would recommend for indepentant fitness professionals
Overall: Really happy. The support is excellent and software is easy to use. Pros: Allows customer to handle their own bookings, and removes admin for me. Cons: I dont think clients can just add their own details in, unless you have Par-Qs intergrated. I would like their phone number to be listed in their contact details, not just their email address. I feel this actually lets it down quite a lot.
  
 
      Posted on Capterra  
    Andy M. 
 
 
 
  Malton community sports center
Overall: Great value for money, fantastic support system when needed, best decision I`ve made moving on here. Pros: Everything, from both customer side and mine as an administrator. Customer feedback has been amazing, particular around how easy the site is to navigate and make bookings. We have seen a massive uptake in bookings since moving over to Gymcatch Cons: Nothing. Everything works perfectly, cant fault anything.
  
 
      Posted on Capterra  
    Abi G. 
 
 
 
  Customer service is second to none
Overall: Brilliant, customers service is what sets it apart for me. Pros: Absolutely phenomenal customer service. If I raise an issue or query these guys are on it instantly. Everyone I've dealt with at Gymcatch has been very pleasant and helpful. They offer unmatched customer service. Cons: A few small issues -some customers find it difficult to use and occasionally customers report that they've had problems booking. I also wish i could keep my PARQs in the system, but i believe the team is working on this.
  
 
      Posted on Capterra  
    Jo L. 
 
 
 
  Fantastic Scheduling and Membership Booking Site
Overall: Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros: The ability to buy the add ons you need so not paying for functionality you don't use. Cons: Getting your head around the initial set up as the Membership Functionality was all new - great support.

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