BOXERCISE & GYMCATCH FAQ

GENERAL

What is the Boxercise class search system?

Boxercise have created a session search tool for the Boxercise.co.uk website. This means that fitness consumers looking for Boxercise sessions near them can now find and book those sessions directly through Boxercise.co.uk.

What is Gymcatch?

Gymcatch is the fitness industry’s best value booking and administration platform. It is a UK business that also operates in Ireland, the United States and Australia.

Boxercise has partnered with Gymcatch to provide the class search system and offer their instructors the benefit of Gymcatch’s wider business management features.

Do I need to register with Gymcatch to appear in the Boxercise listing service?

Yes, to appear in the Boxercise listing service you need a Gymcatch account. This can be done either in the Classes section of the Boxercise Instructor Area or via the Gymcatch Administration Portal here.

Who is this service available for?

The service is available for instructors who have up-to-date qualifications to teach Boxercise.

Can customers book my sessions from Boxercise.co.uk? Can I do this if I already have a booking system?

Yes, when you create your schedule you can decide as to whether you want to take bookings directly on Boxercise.co.uk or, should you use a different booking system, “list only” and link the BOOK button to another web page.

BENEFITS & SET UP

What are the benefits of the service?

You can find the full Gymcatch feature set here. In addition, by signing up to Gymcatch as a Boxercise instructor you get the following benefits:

1. You can take bookings through Boxercise.co.uk as well as your website and the Gymcatch apps with no duplication of effort.

2. You can take advantage of the consumer traffic searching for classes on Boxercise.co.uk. If they’re in your area you can list your services and even take bookings there and then.

3. Get the option to use the fitness industry’s best value booking and admin system which can help you reduce cancellations, save time and secure revenue.

How do I get set-up?

Getting set-up is easy. You can do this from the Classes section of the Boxercise Instructor Area or direct on Gymcatch here. Once you’ve created your account there is a set-up guide you can follow, but at it’s simplest you just need to follow 3 steps:

1. Complete your business page profile.

2. Add your schedule, making sure you set relevant classes with the “Boxercise” category. You can do this once you “Affiliate” to Boxercise.

3. Put your account live by actioning the business confirmation email that you automatically receive from Gymcatch.

From then on, any Boxercise categorised classes will then be published automatically on Boxercise.co.uk.

All of the administration of your classes can be done either from the Classes page in the Boxercise Instructor Area or via portal.gymcatch.com.

What does "Affiliate" mean?

Affiliation is the way that Gymcatch shares information with Boxercise.co.uk.

When you affiliate to Boxercise in the Gymcatch Administration Portal, Gymcatch passes information about your Boxercise sessions and your general business information so it is displayed on the Boxercise website.

No information relating to other services that you provide will be displayed on Boxercise.co.uk.

PRICING, TRIAL & SUPPORT

What does it cost?

Gymcatch costs £10 per month (excluding VAT). There are additional features that you can add on to your subscription for a small cost that are priced individually. Further information on pricing, bolt-ons and by country is available here.

Am I tied-in?

No, you can cancel at any time. This is a pay as you go service.

What if I want to try before I buy?

Gymcatch offers a 3 month free trial. Just sign up for free and you cancel any time before the end of the trial for no added cost.

What supports on offer? Do you have video tutorials?

There is live chat support (bottom right of screen) and a support email address too, with full-time staff ready to answer any queries that arise. There are also video tutorials available on the YouTube channel.

ANY OTHER QUESTIONS?

 

For questions on Gymcatch’s wider features you can check out our Knowledge Base, there is a video here on how to set-up your Gymcatch account and a video here about the Gymcatch and Boxercise partnership. You can also contact Gymcatch directly at support@gymcatch.com.

If you have any questions specifically for Boxercise then you can contact them in the usual way.