Following the movement restrictions, lockdowns, and social distancing regulations in different parts of the world due to the COVID-19 pandemic, most businesses are basing their operations online. Fitness service providers are some of the companies that have had to operate online. Online transactions are quite convenient, but only if you have the right tools. Failure to do so could result in the collapse of the business and a lot of losses. For instance, you need a reliable tool for taking payments. Here’s what you need to know to take payments online.
1. Choose a tool that is easy to use
The first factor you should consider when choosing a tool for taking online payments is the ease with which both you and your clients can use the tool. Several companies are offering online fitness classes. You want to make sure that your company stands out from the rest. Clients will always pick a company that provides the most comfortable payment methods. Make sure to make the task easy for both your clients and your employees.
Complicated tools and software may result in a lot of losses both because of poor administration and loss of clients. For instance, Gymcatch’s software gives you access to a simple stripe integration means. This allows customers to book and pay for fitness classes easily.
The amount of time it takes clients to take the payments should also be as minimal as possible since clients tend to get bored and leave lengthy transactions without achieving their goals. Your goal for your business should be to attract new clients and to maintain the loyalty of those who are already working with you.
2. Simplified billing systems
The billing systems should also be simplified. As a business, you should be able to send statements, track balances, and receive payments within the same methods. Group transactions for families and other companies should also be tracked under the same account. You want a system that allows you to send bills to clients directly from the calendar. It should also allow you to send invoices and statements via email. In other words, you want an operation that can be started and completed online. It also wouldn’t hurt if you could schedule, bill, and receive payments on a single platform.
3. Make sure clients get their receipts
Receipts are very important because they are a proof of payment. The fact that they are given in different kinds of stores, including supermarkets and retail stores, is proof enough of their importance. Therefore, you don’t want to be the only company that does not provide receipts immediately after payments. A software that gives automatic receipts would be the best option. You also want to make sure that the receipt is not dispensed until the money is received in your bank account. This will help you avoid unnecessary losses.
You also want to pick a method of receiving payment that is flexible. For instance, your clients should be able to make payments on any device like computer, iPhone, Android, or Tablet. This will help you attract all kinds of clients hence earn you more money. Also, make sure that the tool is easy to use on whichever device.
5. Global scale
You also want to pick a method of taking payments that can help you work with clients from different parts of the world. This is especially important for an online fitness business because you can accept clients from different parts of the world. A software that can be used by clients from different parts of the world should come with algorithms that can process different currencies and payments made from different parts of the world. This feature will help your business stand out from others in the market.
6. Additional features
Tools for taking payments like Gymcatch software provide a wide variety of features. Using the stripe method, the money is sent directly to your bank account without any deductions like commission and other fees.
Gymcatch also allows you to create blocks and courses of classes that clients can purchase and get booked on the relevant sessions. It also enables you to set time-limited drop-in bookings. This will help you maximise your revenue by automatically switching customers to another available session if they can’t make the class they’re booked into.
You also want software that will help you to create a flexible discount code. Examples of such codes include early bird codes, intro, exclusive and promotional offers. They can be applied to individual sessions, packages, courses, and customers as well. They allow you both control and flexibility with your pricing.
Picking the right software
The tool you use for taking payments is the backbone of your business. The simpler and more efficient the tool is, the more successful your business will be, and the more profits you will make as well.
With the Gymcatch software, you can create passes, bundle, and free trial classes. Your clients can also pay for the services with customisable terms and conditions. Gymcatch also allows you to cap, place time limits, and allow flexibility and convenience for your clients. If you would like more information on how Gymcatch fitness management software works, feel free to get in contact with us or book a demo online.
Ollie founded Gymcatch in 2015 with the aim of making participation in fitness easier for all. As founder, Ollie served as CEO since Gymcatch’s inception. He’s currently focused on growing the platform through strategic partnerships, corporate development and growing the team. Prior to founding Gymcatch, Ollie spent 10 years at Barclays, latterly as a Director covering the TMT sector. He gained an MBA with Honours from the University of Chicago in 2013 and higher class honours in Philosophy and International Relations from the University of Bristol. Outside of the office, Ollie enjoys travelling, playing and watching cricket and spending time with his young family. He supports a number of charities focused on increasing physical participation.